software development Archives | HatchWorks Your US-based Nearshore software development partner Mon, 04 Dec 2023 21:44:29 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.2 https://hatchworks.com/wp-content/uploads/2021/04/hatchworks-favicon-150x150.png software development Archives | HatchWorks 32 32 2024 Insider’s Guide to Atlanta’s Top Software Development Companies https://hatchworks.com/blog/software-development/atlanta-software-development-companies/ Mon, 04 Dec 2023 20:03:54 +0000 https://hatchworks.com/?p=30438 Ever felt overwhelmed by the many custom software development companies in Atlanta, GA? You’re not alone. Choosing the right partner, especially a competent software development firm, can be as tricky as navigating a maze. But here’s the good news: we’re here to guide you through Atlanta’s vibrant custom software developer landscape, filled with top software […]

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Ever felt overwhelmed by the many custom software development companies in Atlanta, GA? You’re not alone. Choosing the right partner, especially a competent software development firm, can be as tricky as navigating a maze.

But here’s the good news: we’re here to guide you through Atlanta’s vibrant custom software developer landscape, filled with top software development companies and innovative software solutions.

A wide graphic for "2024 Insider's Guide to Atlanta’s Top Software Development Companies".

Atlanta, GA is a melting pot of innovation, creativity, and technological advancement in software development. In this dynamic environment, top companiess like HatchWorks, SOLTECH, Bellwood Labs, Tyrannosaurus Tech, and WeGotCode are not just participants but trendsetters in providing innovative software solutions.

How to choose? Don’t worry, we’ve got you covered with a guide to make your decision-making as smooth as a sleek-running app! This guide showcases the unique qualities and offerings of these industry leaders.

Let’s explore the trendsetters shaping Atlanta’s software scene.

Criteria for Comparing Software Development Companies

When evaluating the leading software development companies in Atlanta, it’s essential to consider various factors that set them apart. Here’s a breakdown of key criteria to compare them effectively:

Company Expertise and Software Developers Technical Skills

Investigate the breadth of technical skills and expertise each company brings to the table. This includes AI-powered software developers, proficiency in specific programming languages, adoption of Agile methodologies, and specializations in certain technologies or industries.

Engagement Model

Understanding each software development company’s approach to client engagement is vital. Options vary from staff augmentation (integrating software developers into your team) to comprehensive custom software development services encompassing design, dedicated development teams, deployment, and ongoing maintenance.

Global Presence and Market Focus

While some Atlanta software engineers and developers have a significant presence outside the U.S., others may focus more on the local or national market. This can impact their understanding of global trends and local market needs.

Main Differentiator

Identifying what sets each software development company apart in a competitive market is key. This could be a unique approach to software development, a specific focus area, or a blend of services that other companies do not offer.

Customer Feedback and Success Stories

Client testimonials and success stories provide insights into the company’s ability to deliver on promises and meet client expectations. They reflect on the company’s reputation and reliability.

Innovation and Adaptability

Assess how these companies embrace and respond to evolving technologies and market dynamics. Look for indicators in their project methodologies, adoption of cutting-edge technologies, or problem-solving approaches.

Cultural and Ethical Values

Understanding the company’s core values, such as commitment to quality, diversity, and work ethics, is important.

Range of Services

Look at the diversity and range of services offered by each software development company. While some companies might specialize in specific areas like mobile application development services, web development, app development or Salesforce implementation, others might offer a wider range of software development services.

Strategic Approach

Evaluate how each software development company approaches a project strategically. This includes their process for understanding client needs, setting project goals, and ensuring that the final product aligns with the client’s vision and business objectives. By considering these criteria, businesses can make an informed decision when selecting a software development company in Atlanta’s dynamic tech landscape.

Top Picks for a Software Company in Atlanta

HatchWorks

Key Clients: Diebold Nixdorf, PwC, Cox, Carters, Honey Baked Ham

HatchWorks logo.

Company Overview:
HatchWorks is a leading software development company and Nearshore software development partner in Atlanta, GA. They combine local U.S. solutions practice with the affordability and scale of Nearshore outsourcing. They focus on aligning with U.S. time zones and offer a range of software development solutions and services.

Main Differentiator:
HatchWorks offers Nearshore services at half the cost of typical onshore options, ensuring cost efficiency without compromising on quality.

Their 98.5% employee retention rate and a 97% client retention rate reflects a commitment to stable and continuous service delivery.

Their model integrates U.S.-based solutions practice with the benefits of Nearshore outsourcing, striking a balance between local expertise and global efficiency.

The approach minimizes geopolitical risks and aligns perfectly with U.S. time zones, enhancing convenience for their clients.

Expertise and Technical Skills:
Their proficiency lies primarily in AI-powered software development, which increases speed-to-value and reduces cost throughout the software development lifecycle without sacrificing quality. Their AI-enabled engineers are proficient in Agile methodologies, full-stack development, human-centered design, AI, data analytics, and technology consulting.

They specialize in software development services with a wide range of technologies such as React, AngularJS, Vue.js, JavaScript, Node.js, Python, Django, PHP, AWS, Azure, Google Cloud, MongoDB, PostgreSQL, MySQL, .NetCore, and others.

Engagement Model:

HatchWorks offers 3 engagement models tailored to the needs of their clients.

  • Staff Augmentation: Software developers integrated into your team
  • Dedicated Agile Teams: Software teams integrated into your organization
  • Outcome-Based Project: Full-service software solution development aligned to your success criteria

HatchWorks’ ability to do outcome-based projects is what stands out considering most Nearshore software development companies will only provide staff augmentation or dedicated teams that the client has to manage.

They also provided dedicated US-based client success managers to ensure the client’s project stays on track.

Global Presence:
HatchWorks has expanded its presence beyond its U.S. offices in Atlanta, Chicago, and Dallas to include significant operations in Latin America.

With offices in Costa Rica, Colombia, and Peru, this expansion reflects HatchWorks’ organic growth strategy in the region.

This growth strengthens their Nearshore service capabilities, offering clients cost-effective solutions while maintaining close alignment with U.S. time zones and business practices.

Customer Quote:

You delivered exactly what you said you would in exactly the budget and in exactly the timeline.

SOLTECH

Key Clients: SJV & Associates, Bakkt, Cognia

Soltech logo.

Company Overview:
SOLTECH is a custom software development company in Atlanta, GA with a national presence. They specialize in building partnerships with businesses to develop custom software applications, products, platforms, and services.
Main Differentiator:
SOLTECH’s unique selling proposition is their balanced expertise in technical development and deep understanding of its impact on business growth, making them a strategic partner beyond mere development.
Expertise and Technical Skills:
They specialize in custom software development, mobile and web development, Salesforce implementation, web design, and user experience design. Their technical experience includes AWS, AngularJS, Java, and PHP, among others.
Engagement Model:
SOLTECH offers a variety of services including software design, mobile application development, app development, web development, Salesforce solutions, and IT staffing, each tailored to the unique needs of their clients.
Global Presence:
While primarily focused in the United States, SOLTECH has a national reach with its services.
Customer Quote:
“Whether it was developing websites or augmenting staff they could always be counted on to deliver exactly what was promised. I highly recommend SOLTECH.” – SJV & Associates

Bellwood Labs

Key Clients: OTHRSource, HelloJo
Bellwood Labs logo.
Company Overview:
Bellwood Labs is a custom software development company in Atlanta, GA that specializes in taking software products from conception to creation. They cater to a diverse client base, including startups and larger businesses, and are known for their design, engineering, and process leadership.
Main Differentiator:
Bellwood Labs differentiates itself through its entrepreneurial approach, treating each project as their own business, and focusing on asking the right questions to understand and meet client needs effectively.
Expertise and Technical Skills:
Their expertise lies in designing and using technology solutions, building software products, supporting businesses in scaling through technology, and providing integrated partnership from product conception to market scaling.
Engagement Model:
Bellwood Labs offers end-to-end services for both startups and larger companies, including design, engineering, and process leadership, with a focus on adapting to the unique needs of each project.
Global Presence:
Bellwood Labs primarily serves clients within the United States, focusing on a wide range of industries
Customer Quote:
“They help us refine the ask. They’re hustlers – they’re not 9-5ers. I really appreciate their thoughtfulness and timeliness.” – Todd Kieffer, COO, OTHRSource

Tyrannosaurus Tech

Key Clients: Greenlink Analytics, The Ron Clark Academy, Fountain Life tbd
Tyrannosaurus Tech logo.
Company Overview:
Tyrannosaurus Tech is a digital product design, custom software development, and strategy company in Atlanta, GA. They focus on solving complex technical problems and finding success with digital products, catering to startups, non-profits, and large-scale enterprises.
Main Differentiator:
Their commitment to impactful products and a methodical, iterative process for product development sets them apart. They emphasize understanding client visions and strategic goals to maximize impact.
Expertise and Technical Skills:
Their expertise spans healthcare, education, startups, and enterprises. They specialize in understanding business and user goals, prototyping, creating user experiences, and expanding team skillsets.
Engagement Model:
Tyrannosaurus Tech works closely with clients to understand their long-term goals and offers a multidisciplinary approach to guide them from idea to launch and beyond.
Global Presence:
The company appears to focus on the U.S. market, with no explicit mention of international business operations.
Customer Quote:
“Tyrannosaurus Tech treats this project like their own — they’re an excellent partner. I’m really impressed with their creativity. They’ve brought amazing ideas to the table for the future of the platform.” – Junior Bernadin, Dean of Students & IT Director, The Ron Clark Academy

7Factor

Key Clients: Welnys, Delta TechOps, Aveanna Healthcare, HandyTrac Key Control

Company Overview:
7Factor designs, develops, deploys, and maintains well-engineered software solutions for tech-forward enterprises and ambitious startups. They focus on tackling unique problems and seizing new opportunities to develop software and to enhance operations and business growth.
Main Differentiator:
The company is guided by seven core values, including teaching and elevating, automating everything, doing no harm, fostering curiosity, promoting equality and diversity, building good things, and loving what they do.
Expertise and Technical Skills:
Specific technical skills are not detailed, but they emphasize engineering custom software solutions that are cloud-native and built for stability, security, and scalability.
Engagement Model:
7Factor offers a comprehensive range of services, including software design, development, deployment, and maintenance, with a focus on quality and supporting balanced lives.
Global Presence:
7Factor primarily operates in the U.S., with a focus on serving a diverse range of domestic clients.
Customer Quote:
“The platform that 7Factor built for us is a gamechanger for corporate wellness programs. They build stuff, and it works.” – Heather Waibel, Founder, Welnys

Band of Coders

Key Clients: SmokeBloq, ExamMed, Tip A ScRxipt
Band of Coders logo.
Company Overview:
Band of Coders is a custom software and app development company specializing in bringing software ideas to life. They provide a comprehensive team including developers, strategists, fractional CTOs, and technical engineers.
Main Differentiator:
Band of Coders distinguishes itself with a broad range of services, including fractional CTO services, custom software development, web and mobile app development, staff augmentation, product maintenance, custom web design, quality assurance, visual prototyping, and product design.
Expertise and Technical Skills:
The company develops software using a variety of languages and tools, including Java, React, React Native, Angular, Node, jQuery, .Net, Vue, Python, PHP, Laravel, Django, JavaScript, C#, Swift, HTML, and Ruby. They also work with platforms and databases like Microsoft Azure, AWS, Google Cloud, Firebase, Heroku, MySQL, PostgreSQL, Oracle, and MongoDB.
Engagement Model:
Their model is client-centric, providing services across the software development lifecycle, from the discovery phase to product launch and maintenance.
Global Presence:
Band of Coders serves customers across various industries in North America including media, food, financial services, automotive, music & entertainment, advertising, retail, and healthcare.
Customer Quote:
“Their team has gone out of their way to create a relationship and make sure that we’re well taken care of.” – Brandy Stead, Digital Product Director, North Point Ministries

KMS Technology

Key Clients: Kibo, Elsevier, UnitLeader
KMS Technology logo.
Company Overview:
KMS Technology, for over 12 years, has been building industry-leading software products and is recognized as an award-winning software development firm. They focus on custom software solutions that accelerate delivery without sacrificing quality, catering to the needs of software companies.
Main Differentiator:
KMS Technology differentiates itself with its industry expertise, guaranteed quality, consultative approach, and results-focused solutions. They have a history of delivering for clients and investing in software products, offering creative solutions to enhance product value.
Expertise and Technical Skills:
KMS Technology offers a variety of services including software engineering, technology consulting, AI & Machine Learning, DevOps, managed services, software testing, MVP product development, platform modernization, and production support. They leverage their expertise in dozens of languages and technologies to provide end-to-end solutions.
Engagement Model:
Their approach involves discovery, elaboration, building, and operating stages. They work closely with clients to define clear business outcomes, determine the best solutions, efficiently execute plans, and support the final product for continuous improvement.
Global Presence:
While specifics of their global presence are not detailed, KMS Technology’s reach is indicated by its extensive client work and the formation of software companies.
Customer Quote:
“KMS Technology was very professional and responsive.” – Executive, Activated Insights

Atlanta’s Software Industry at a Glance

Atlanta, Georgia skyline at dusk with traffic trails.Atlanta’s software industry isn’t just about the code; it’s about the people, the ideas, and the community that drives it. It’s about finding a software development team and company that understands your vision and has the skills to bring it to life. Whether you’re a startup or an established enterprise, the perfect ally for your software ambitions is right here in Atlanta software companies.

So, dive into this thriving ecosystem and discover a partner that aligns with your vision and goals. Embrace the opportunities that Atlanta offers and be a part of the innovation that’s shaping the future of your technology company.

Additional Resources:
To further enhance your understanding of the burgeoning software services industry in Atlanta, GA, we’ve curated a selection of additional resources. These are designed to provide deeper insights and broader perspectives on companies in Atlanta.

Hatchworks: Your US-Based Nearshore Software Development Partner

HatchWorks is a US-based Nearshore software development partner that combines local, high-touch service with the affordability and scale of Nearshore outsourcing, all in your time zone.

Our teams are fluent in English and have a 98.5% retention rate—meaning your project won’t be interrupted or delayed.

After a 5-step screening process, we fit you with the right talent for the job and build your digital products one of three ways: through Staff Augmentation, Dedicated Agile Teams, or Outcome-Based Projects (a full service software development solution).

Start your project in as little as two weeks and cut your software development costs in half.

The post 2024 Insider’s Guide to Atlanta’s Top Software Development Companies appeared first on HatchWorks.

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How to Choose a Custom Software Development Company: 2024 Checklist & Guide https://hatchworks.com/blog/software-development/choosing-software-development-company/ Tue, 28 Nov 2023 20:10:18 +0000 https://hatchworks.com/?p=30390 You’re wondering how to choose a software development company. A daunting task when you consider just how many options are on the market. Do you go offshore and risk quality? Do you go to a boutique agency that will never be able to scale as your projects do? Do you look to a digital transformation […]

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You’re wondering how to choose a software development company. A daunting task when you consider just how many options are on the market.

Do you go offshore and risk quality?

Do you go to a boutique agency that will never be able to scale as your projects do?

Do you look to a digital transformation giant and pay an astronomical price?

Or do you go nearshore and see if the rumors about its cost-effectiveness and top tier talent are true?

An infographic with the title "How to Choose a Custom Software Development Company" featuring a man contemplating a wheel with various computer icons and a question mark above his head.

And even once that choice is made, how do you find the one software development firm that’s able to not only speak code but also understand your unique needs, and how you want to meet them? That attention to detail should extend to the needs and desires of your customer as well.

This guide and checklist will help.

All you need to do is follow the 8 steps below and measure each software development company you’re considering against the downloadable checklist at the end.
Because a critical decision like this deserves a proven process.

In every section, you’ll see a pin (📌). The pin is there to signal a key learning. If that’s the only thing you read, you’ll still see value from the piece.

Step 1. Understand Your Software Development Needs

📌 Figure out what you’re building, if it’s the right project to outsource, the objectives you’re reaching for, and the timeline you’ll follow.

When you’re on the hunt for a software development company, you need clarity over the project you’re outsourcing, the expectations you’ll set, and the objective you’re trying to reach.

So, the first step is to get a clear picture of what you’re developing.

Are you building a:

  • sleek web platform
  • dynamic mobile app
  • custom software that doesn’t fit the usual mold?

Knowing this will direct the type of software development company you look for.

Let’s talk goals. What’s the business problem you’re aiming to solve with this software?

Knowing this helps you communicate your vision and ensures everyone’s rowing in the same direction, internally and externally.

Another key consideration is if this is the right project to outsource or if you’d be better off building it with an internal team, and maybe outsourcing something else on your product roadmap.

Outsourcing can give you access to specialists who live and breathe software development, which can be especially useful when your project is complex or outside your team’s core skills. So it’s important you don’t choose a project an internal team could or should handle.

We have an entire guide on how to determine if you should build or buy software. Check it out if that’s a concern.

If outsourcing, come into your search with an idea of a timeline. When do you need it done and what project milestones are important?

We recommend documenting this all in one place so that you can run through it with your shortlist of software developers at a later point.

Step 2. Think about Budget, Time Zones, and Language

📌Where your software development company works from has an impact on cost and is just as important as the capabilities they have.

Sure, you need a team with the right skills. But you also need the experience of working with them to be seamless and affordable.

And if you don’t want to spend an arm and a leg on a boutique software development company but you want the same level of quality, expertise, and service then you should look to Nearshore Software Development providers.

For the US this means looking to our neighbors in Latin America (LATAM).

It also means they’ll be in a similar time zone to you. Aligning time zones means your day-to-day operations can sync up nicely for more effective collaboration, communication, and problem solving.

That clear, continuous dialogue is the cornerstone of any successful project. And when language barriers are low, clarity and productivity are high.

So given that, how important is it to you that your developers speak English fluently? We’d argue, very. LATAM developers are highly educated not just in software but in English.

Out of Central American countries, Costa Rica is the most proficient in English but generally speaking, Central and South America collectively has high levels of proficiency.

How Latin American Nearshore Software Development Reduces Costs

Nearshore software development in Latin America offers a sweet spot for US businesses looking to cut costs without compromising on quality. Plus, Latin America is rich with tech talent. Countries like Brazil, Mexico, and Argentina are brimming with skilled developers who are up-to-date with the latest tech trends. At HatchWorks we make sure our LatAm based developers stay on top of emerging technologies and trends by offering them continuous development opportunities. They get:
  • Monthly, employee-led lunch & learns
  • Access to Communities of Interest (COIN)
  • A Udemy subscription
  • $2k/year to spend on relevant learning and development
This guarantees you get onshore boutique quality development work (or better) without paying boutique quality prices.
Feature Nearshore (LatAm) Offshore (Asia) Onshore (local boutique agencies)
Costs by hourly rates
$35 - $70
$20 - $45
$80 - $140
Pros
Cost-effective
Easy collaboration (same time zone)
Top tech talent
Cost-effective
Top tech talent
Easy to collaborate with due to proximity
Cons
May have minor cultural differences
Different time zones can negatively impact communication and progress
May lack English proficiency
Doesn’t scale well

Step 3. Assemble a List of Potential Software Development Companies

📌Ask your network and look to platforms and sites that showcase software development companies to come up with a list of potential software development providers.

You know your project needs and goals, so it’s time to start looking for a software development company that can fulfill them.

Here’s how to make the process more manageable:

  • Ask peers and colleagues for recommendations. Who are the best custom software development companies they’ve ever worked with? Who should you avoid?
  • Use platforms like Clutch or GoodFirms to find custom software development companies. These sites provide rankings and reviews for thousands of software development companies. Odds are, the right software development company is on there.
  • LinkedIn can be a goldmine. Look for companies that share insightful content and engage with their community.
  • Attend webinars, virtual conferences, or local meetups. These can double as networking events that lead you to your next development partner.
  • See who’s building the software you admire. Sometimes the best way to find talent is to look at who’s already excelling in your field.

Remember, this list is your starting point. You’ll narrow it down as you align potential partners with your specific needs.

📕 Need a little more guidance on hiring development teams? Check out our article: Hiring a Development Team – Everything You Need to Know.

Step 4. Narrow that List Down to Software Companies with Agile Frameworks and Robust Methods

📌Your ability to get great results within budget and within your ideal timeline largely depends on if your software development provider follows an Agile framework and applies robust methods.

You need a team of developers who can adapt to changing needs and who offer advice on the best way forward.

So as you’re sifting through your list of potential software development partners, focus on those who embrace Agile frameworks and use robust methods. And cull the rest.

Here’s why:

  • Agile for efficiency and scalability: Agile frameworks are all about being nimble and responsive. They allow for rapid iteration and continuous feedback, which can significantly reduce time-to-market. In an industry where speed is often as crucial as quality, this approach can be a game-changer.
  • Robust methods for consistent quality: Look for companies that have robust methods in place, ensuring that every piece of code, every feature, and every update meets a high standard of quality. This means having a systematic approach to development, from code reviews to testing protocols, ensuring that quality is not just a one-time achievement but a continuous commitment.

At HatchWorks, we created the Built Right method. It guarantees we stay agile in our approach and follow proven frameworks we know will work.

And that translates to projects that are always on time, on budget, and high quality.

What is the
Built Right Method?

Build software stress-free and on budget with our tried-and-true method that increases speed to value and reduces cost throughout the software development lifecycle.

  • Specialized, flexible frameworks
  • AI-enhanced development
  • Accelerators and automation tech
  • Continuous value delivery
  • Hyper-enabled, next-gen teams

Choosing a software development company isn’t just about who can build your solution; it’s about who can build it right, with an eye on the future and a foundation in proven, efficient methodologies.

The Built Right Method in Action: A Case Study

HatchWorks’ collaboration with a leading healthcare company, AdventHeatlh showcases the power of the Built Right Method in transforming project outcomes while staying on budget and on time.

This particular project was in four parts with a main focus on transitioning their system from a centralized to a decentralized model within a tight three-month deadline.

Another was the implementation of an electronic medical record system, crucial for 80% of hospitals in the US. And despite AdventHealth being behind schedule by 15% just three weeks before the go-live date, HatchWorks’ program manager stepped in to help them get back on schedule within one week.

At the end of the project, AdventHealth’s Director of Program Management said,

HatchWorks was a great partner. They always met the deliverable dates that I gave them. They made sure that we stayed within our budget, and they were flexible in working with us.”

Step 5. See How Each Software Company Approaches AI

📌Narrow your list of providers even further by seeing if they have an AI-enabled software development team, or as we at HatchWorks call them, ‘hyper-enabled teams’.

Now that your list of potential software development partners is getting smaller, you can get closer to your ideal match by judging how each company handles, or doesn’t handle, AI.

You’ll want to pay special attention to how they integrate AI into their development process. This integration is key to unlocking new levels of efficiency and innovation.

📕Read our article on Generative AI Use Case Trends Across Industries: A Strategic Report to learn more.

AI streamlines complex tasks, automates repetitive processes, and brings a level of precision that’s hard to achieve manually. This leads to a significant reduction in development time and costs.

With AI, teams can focus on creative problem-solving and innovation while accelerating delivery.

In fact, statistics show developers are 55% faster with AI assistance.

This is good for software development companies and good for the clients that use them.

Look at your list. Is there anyone who isn’t actively talking about how they use AI? That’s a red flag.

Step 6. Consider Their Track Record through Testimonials, Case Studies, and Reviews

📌 A company’s past performance is often indicative of what you can expect for your project. So, take the time to scrutinize their track record thoroughly.

When you go to buy something online one of the first things you do before purchasing is look at the reviews, right?

Always do the same when shopping for a custom software development company.

Look into testimonials they have on their website, case studies they showcase, and reviews from third party sites like Clutch.

Here’s what to focus on:

  • Testimonials and reviews: Look beyond the surface praise. Seek testimonials that speak to specific strengths, such as problem-solving abilities, adherence to deadlines, and communication skills. Reviews should give you a sense of their reliability and the quality of their work.
  • Case studies: Dive into their case studies. They provide context to their achievements. What challenges did they face? How did they overcome them? What were the tangible results? This analysis can reveal a lot about their approach and effectiveness.
  • Third-party reviews: Platforms like Clutch or Trustpilot offer unbiased opinions. These reviews are often more detailed and can provide a clearer picture of what it’s like to work with the company.

Make notes as you go through them next to the names of each potential software development partner. These notes will help you make the final choice later on. At this point, you may even feel you know which company you’ll go for.

But there’s one more key step to follow before you make your choice.

Step 7. Speak to Each Software Company on Your Shortlist 1-1

📌Your interviews with each potential software development vendor allows you to get a glimpse into what it would be like to work with them on a regular basis.

Your shortlist needs to get shorter still. And this next phase of finding a competent, focused software development partner requires you speak to your remaining few contenders.

To make sure these conversations reveal what you need them to so that you can make your final choice you should ask the right questions to see if there’s a cultural fit, ensure they really do have the focus and skills you need, as well as uncover if they feel like a true partner in this project.

When you have your 1-1 call, be sure to ask about their:

  • experience with projects similar to yours
  • approach to tackling challenges, and how they handle changes in scope
  • project management tools and communication practices
  • technical competencies
  • examples of their problem-solving in action
  • use of AI

These conversations are pivotal in determining which company is the right fit for your project, not just in capability but in collaboration and shared vision.

Step 8: Making Your Decision (+ a Foolproof Checklist)

📌Review the notes you’ve made on your final contenders for software development and see who lines up best. Use the checklist as you go.

You’ve understood your software needs, thought about the advantage nearshore development can have, assembled a long list, shortened that list off the back of due diligence, and spoken to your top choices.

And now it’s time to make your choice.

While the 7 steps above have ensured you know exactly how to choose a software development company, this checklist consolidates those steps and provides additional subtasks to help you arrive at the right decision.

Want this checklist for yourself? Download an editable version here.

The Right Choice: HatchWorks Nearshore Software Development

Who you choose to work on your next development project really does matter.

Because with the right software development partner, your project will go beyond expectations.

HatchWorks is a US-based Nearshore Software Development provider that helps competitive businesses like yours build software that gives their company a competitive edge.

Want to bring HatchWorks to the top of your list and choose us as your go-to custom software development company?

We can get your project off the ground in 2 weeks time with the best talent LATAM has to offer.

Hatchworks: Your US-Based Nearshore Software Development Partner

HatchWorks is a US-based Nearshore software development partner that combines local solutions practice with the affordability and scale of Nearshore outsourcing, all in your time zone.

Start your project in as little as two weeks and cut your software development costs in half.

The post How to Choose a Custom Software Development Company: 2024 Checklist & Guide appeared first on HatchWorks.

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Build vs Buy Software Analysis: An Updated Framework for 2024 https://hatchworks.com/blog/software-development/build-vs-buy/ Tue, 31 Oct 2023 18:08:18 +0000 https://hatchworks.com/?p=30157 So, you need a new software solution. Maybe you need to automate a workflow, maybe it will streamline analytics, or maybe it will be the basis of an entirely new offering. Whatever it is, it doesn’t yet exist in your business. You have two options: build your own software from scratch (either internally or through […]

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So, you need a new software solution. Maybe you need to automate a workflow, maybe it will streamline analytics, or maybe it will be the basis of an entirely new offering.

Whatever it is, it doesn’t yet exist in your business.

You have two options:

  1. build your own software from scratch (either internally or through outsourcing)
  2. buy off the shelf software solutions from an external provider
Illustration depicting the concept of 'Build vs Buy Software' with individuals collaborating and constructing, under the Hatchworks banner.
How do you decide? It’s simple, really. You need to go through a build vs buy software analysis. And in this guide, we’ll show you how.

Key Differences Between Buying and Building Software

Before we break down the decision making process for building or buying, let’s look at the core differences between each software development path. This will give you a general understanding of each option and what situations they work best in.

When it Comes to Competitive Differentiation:

If you buy a piece of software, your competitor can easily buy it too. And that’s why buying software will rarely give you a competitive edge.

So if your software’s development is core to your business, building it gives you a custom solution no one else will have.

When Considering Cost Factors:

One of the biggest differences between bought and built software is where and how much money will be spent on the project.

You need to consider the costs that come with both build and buy. While building has a greater upfront costs and usually costs more, don’t underestimate how much software license fees add up over time when bought.

Here is a side by side comparison of the cost factors:

Build Decision Costs
Buy Decision Costs
Development Resources
Software Licensing
Quality Control & Testing
Software Implementation & Integration
Infrastructure & Configuration
Application Customization
End User Training
End User Training
Ongoing Maintenance & Enhancements
Ongoing Maintenance & Support Fees
Software End of Life
Software End of Life
A 2x2 matrix plotting project impact against complexity, indicating decisions to build or buy based on these factors.
Matrix illustrating project decisions based on strategic impact and complexity.

When Looking at Scale and Complexity:

The bigger the impact new software can have on your business, the more likely you are to want to build it yourself, especially if you have the skills and time to do it justice.

But sometimes, the project is complex and requires a level of expertise you don’t have. In those cases, and in cases where the software fits a need but doesn’t have high impact potential, it’s best to buy.

When Evaluating Market Maturity:

A major consideration in the build vs buy debate is whether there’s a market for the software you’re adding. If tried-and-tested solutions don’t exist, then you should build it.

A small market comes with fewer options and those options might be expensive and/or a poor match while building can lead to first-mover advantages.

When Considering Time Frames:

It takes time to build your own software and conduct a beta test to validate that it works as designed. This testing step is vital to ensure the software is bug-free and helps identify problems that can be resolved via iteration, training, and future improvements. This build-and-test process can take several months—time your team could spend working on other projects

Bought software can be implemented in weeks to months. Of course, it still takes time to find the right vendor, integrate the solution into your systems, and train people to use it but the timeline will be much shorter.

When Evaluating Team Skills:

Many buy vs. build software decisions come down to whether you have the expertise in-house to build it. If you do then you can build the software. Even if you don’t have the skills but know the expertise will be needed for future work, you can look into acquiring them through hiring, training, or outsourcing.

If none of that’s the case, then a quick and easy option is to buy.

When Looking at Team Capacity:

Another key differentiator is capacity.

If your team can and should dedicate time based on the impact of the project, then choose build. But if your team is too busy working on higher-impact projects, buy.

When Checking Internal Support Structures:

When you buy software you also buy external, expert support for implementation and if that software glitches or breaks.

If you build, your team is that support function. That means the project could take up much more of your team’s time than initially planned.

When Considering Data & Security

If your data is a core competitive asset or if you require top-tier security, building your own solution gives you full control, privacy, and security.

But if your data isn’t as sensitive or if standard security protocols suffice, you can buy a solution with established security measures.

Pros and Cons of Build and Buy Software at a Glance

Pros and Cons of Building Software

Pros
Cons
Allows for competitive differentiation
Typically longer timeline
Tailored to your unique needs
Typically more expensive, especially in beginning
Control of roadmap
Creates opportunity costs and can distract from core business
Provides complete control & use of data
Greater potential for error if not core focus
Responsible for adding new features
Must provide internal support

Pros and Cons of Buying Software

Pros
Cons
Typically faster to implement
No Roadmap ownership
Requires fewer development resources
Less customized to your specific needs
Feature rich from beginning
Data protection and usage
Proven expertise
Has potential to cost more over time
Easily add features (based on partner roadmap)
Partner risk
Roadmap influence by industry leaders / verticals
Dedicated support team
Reliable data

How to Make an Informed Decision

To build or to buy—that is the question. (We’re fairly confident that’s what Shakespeare meant to write, anyway).

But the answer doesn’t lie in intuition alone—it should come from structured, logical considerations.

Enter the Build vs Buy Framework.

The Build vs Buy Framework Explained

This framework breaks down the decision-making process into clear steps, ensuring that every aspect, from initial discovery to the final recommendation, is carefully considered.

Whether you’re leaning towards buying a point solution or building something you can customize, scale, and iterate on, this framework is your roadmap to a confident decision.

Flowchart outlining the 'Build vs Buy' decision-making process with steps from defining requirements to final recommendation.

Step 1. Perform Discovery Interviews

Whether building software or buying software, a discovery stage helps you understand the needs and challenges of users.

Speak to departments like sales, customer support, and technical teams. Each will offer a unique perspective. For instance, the sales team can provide insights into customer demands and market trends, while the technical team can highlight feasibility and potential challenges.

Interviewing end-users uncovers their pain points, preferences, and expectations. Whether it’s through focus groups, one-on-one interviews, or surveys, gathering feedback from potential users ensures that the software will be user-centric.

Step 2. Define & Prioritize Requirements
Once you’ve gathered insights, it’s time to define your requirements.

Ask yourself:

  • What needs to be created and why?
  • How does it align with the broader business objectives?
  • What features are essential?
  • Which ones are nice to have?

You also need to consider the time required and the potential impact of every requirement.

And then you need to list each requirement by priority.

Here are some methods to prioritize effectively:

  • HatchWorks Prioritization Method: This method is great for prioritizing Product Roadmaps. It works by measuring effort required and value of the project to the business so that you can see at a glance what work is a quick win vs. a slow burn. (Here’s a Miro board version you can use).
  • MoSCoW Method: This method categorizes requirements into four categories: Must have, Should have, Could have, and Won’t have. It’s a straightforward way to determine which features are non-negotiable and which can be set aside for future iterations.
  • Value vs. Complexity Matrix: Plot each requirement based on its value to the business against its complexity to implement. Those that offer high value but are low in complexity should be tackled first.
  • Stakeholder Voting: Allow stakeholders to vote on the features they deem most important. This democratic approach ensures that the most impactful features get the attention they deserve.
  • Kano Model: This method classifies features based on how they impact user satisfaction. Some features might delight users, while the absence of others might cause dissatisfaction. Understanding this can guide prioritization.

Prioritization ensures the most critical needs are addressed first. These details will later help you determine if build or buy is the route you want to take.

Step 3. Evaluate Functional Areas Against Evaluation Criteria

Functional areas are the distinct sections or modules within software that cater to specific tasks or objectives. In an e-commerce application, the ‘cart’ is a functional area dedicated to item selection and purchase review.

Each functional area contributes to the overall utility and efficiency of the software.

To determine if you should build or buy software you need to evaluate relevant factors against a set of evaluation criteria.

What evaluation criteria should you use?

We broke it down in an interview with our Principal Software Engineer, Jerrik Arrango.

Here’s a summary of the criteria covered in the interview. They’ll look familiar because they’re directly linked to the key differentiators of buy and build.

Competitive Differentiation/Competitive Advantage: How does the software you want to build set your software apart from competitors? Does it offer a unique feature or capability that others don’t? What difference could it make to the user experience and is it a big enough difference that customers would choose you over others?

Cost: What’s the financial implication of developing this feature? Is the investment justified by the potential returns or user benefits?

Scale & Complexity: How extensive is this functional area? Does it involve intricate processes or can it be implemented with relative ease?

Maturity & Commoditization: Is this functional area a standard feature in most software, or is it a novel addition? If it’s common, how can you make yours stand out?

Time Frame: How long will it take to develop, test, and launch this area? Is it feasible given your project timelines?

Internal Expertise: Do you have the in-house skills and knowledge to tackle this area, or would you need external help?

Team Capacity: Does your team have the bandwidth to take on this functional area, or are they already stretched with other tasks?

Support Structure: Once this area is live, what kind of support will it require? Do you have the infrastructure in place to offer this support?

Data & Security: Especially crucial in today’s digital age, how will this functional area handle user data? What measures are in place to ensure data security and compliance with regulations?

The next two steps allow you to look into the logistics of each path.

Step 4: Look into Building

Choosing to build software is like deciding to construct your own house.

Before laying the foundation, there’s groundwork to be done, designs to be drawn up, and feasibility to be checked.

When it comes to software development, there’s the need for a Proof of Concept (PoC).

Develop Proof of Concept

When building software, a proof of concept lets you test your idea in the real world without investing too much time or resources.

Plus, it can be used to get stakeholder buy-in for the software.

Your working model may shed light on technical or functional challenges early in development, allowing you to address them before they become bigger, most costly issues.

Crafting an Effective Proof of Concept:

  • Stay focused: Your PoC should focus on the core functionality or the most innovative aspect of your software idea. Avoid getting bogged down in details.
  • Gather feedback: Use the PoC to gather user feedback. Understand what works and what doesn’t.
  • Iterate: Based on feedback, make necessary adjustments. Remember, the PoC is a dynamic tool, not a one-off.

💡Remember, a Proof of Concept is different from a prototype or MVP (minimum viable product). Your PoC aims to validate the technical feasibility of a specific idea or concept, without necessarily being a complete or interactive version of the product.

If you want to build a prototype, check out our guide to prototyping your digital product.

The Role of Nearshore Software Development in Proof of Concept

You might not have the time, resources, or internal talent to build software, even a proof of concept bit of software, on your own. That’s where Nearshore Software Development can come into play.

Nearshore Software Development (a timezone friendly outsourcing model) is where a company uses software developers in nearby countries rather than building in-house, using a boutique agency in-country, or using offshore developers.

Here’s why it’s beneficial at the proof of concept stage and for complete projects:

Speedy Collaboration
The shared or closely aligned time zones facilitate real-time communication. This immediacy in interactions accelerates decision-making and problem-solving, streamlining the PoC development process.

Cost-Effectiveness
Nearshore developers, while offering expertise, often come at competitive rates. This balance of quality and cost ensures that PoC development remains budget-friendly.

Enhanced Flexibility
With nearshore development, there’s often greater adaptability in terms of scaling teams up or down based on project requirements. This flexibility can be crucial during the dynamic phases of PoC creation, where needs might shift rapidly.

Want to learn more? Check out our library of resources dedicated to Nearshore Software Development.

Step 5: Look into Buying

Not all off the shelf products are worthwhile investments. So when exploring this route, you need to do your due diligence. That includes exploring various vendors, understanding their offerings, and ensuring they align with your needs.

Create a Vendor List

A well-researched vendor list provides a snapshot of the available options in the market.

To create your vendor list, you need to find appropriate vendors.

The best ways to find relevant software vendors are through:

  • Research: Begin with online searches, industry forums, and software directories.
  • Referrals: Network with peers or industry colleagues to gather recommendations.
  • Reviews: Utilize user reviews and feedback to gauge the reputation and reliability of vendors.

But a list of vendors isn’t enough. You’ll now need to evaluate them and determine which one will fit your software needs best. And that starts with asking them for information and in some cases, a formal proposal.

Send RFIs and RFPs

RFI (request for information) and RFP (request for proposal) are two ways you can learn more about potential vendors and determine how suitable they are.

RFI’s ask for preliminary, basic information such as what the vendor does.

If your vendor list is long, RFI’s can help you quickly narrow it down to a few serious contenders. Perhaps the RFI reveals the vendor doesn’t have the exact software you need or the price is too high for your budget.

RFPs on the other hand ask for in depth, custom proposals for your project. These are best used when deciding between a few vendors and should come with demos of the software you’re potentially purchasing.

As with most things, how you ask for the information and proposals determines the quality of the answers.

Here are 3 quick tips for creating effective RFIs and RFPs:

  • Clarity is Key: Be explicit about your needs, objectives, and constraints.
  • Ask the Right Questions: Tailor your queries to gain insights into the vendor’s capabilities, experience, and approach.
  • Set Clear Deadlines: Provide a timeline, ensuring vendors know when to respond, keeping the process efficient.

Review Vendor Response & Demos

RFIs and RFPs are out and responses start pouring in. It’s time to meticulously analyze each vendor response.

When reviewing RFP responses:

  • look for alignment with your requirements
  • check the feasibility of the proposed solutions
  • Review the vendor’s track record

When evaluating demos:

  • interact with the software, test its features, and ask questions
  • use real-world scenarios to see how the software performs
  • involve team members who’ll be using the software and ask for their insights and feedback

Step 6: Provide Build vs Buy Recommendation

At this stage you should have a firm understanding of what the new software needs to do, who it serves, how it differentiates you from competitors, what vendors you could buy from, and what the proof of concept looks like.

You’ve looked into each path and it’s time to make a decision.

And thanks to the framework, you’re equipped to make the right choice—the one that aligns best with the organization’s goals, budget, timeline, and long-term vision.

But even if you’re bought into your choice, you need to convince other stakeholders it’s the right one.

Here’s how to present your recommendation convincingly:

  1. Start with the ‘why’: Before diving into the ‘what’ and ‘how,’ explain the rationale behind your recommendation. Highlight the key insights and findings that shaped your decision.
  2. Use data: Numbers speak volumes. Showcase relevant data, comparisons, and projections that support your recommendation. Whether it’s cost savings, time-to-market advantages, or scalability benefits, let the numbers make your case.
  3. Address concerns: Anticipate potential questions or reservations stakeholders might have. Be prepared to address them, offering solutions or alternatives.
  4. Visual aids: Use charts, graphs, and infographics to make your presentation engaging and easy to digest. A well-structured visual representation can simplify complex information.
  5. Engage and involve: Encourage feedback and open the floor for discussion. Stakeholders are more likely to buy into a decision if they feel involved in the process.

2024 Tech Landscape’s Impact on Buy vs Build

In the late 18th century the world experienced an industrial revolution. Business operations completely changed as machines automated production.

Today, we’re experiencing a similar disruption.

Artificial intelligence, while not new, has gained momentum with McKinsey calling 2023 ‘Generative AI’s breakout year’.

There are few businesses that haven’t looked into how tools like ChatGPT, RPA, and no-code software platforms can increase productivity while reducing costs.

One report shows that 66% of companies investing in AI before the end of 2024 expect AI to have a positive impact on their company.

This demand is fueling market growth. In fact, one Statista report predicts the global AI market will be valued at more than half a trillion U.S. dollars in 2023.

But what does Generative AI growth have to do with the Buy vs Build decision you’re facing?

Generative AI can create content, including software code. It’s like having a developer at your disposal.

Generative AI’s Impact on Buy vs Build:

  • Automated development: Generative AI can assist in or even automate parts of the software development process, making the ‘build’ path more accessible and efficient.
  • Innovation: With AI’s ability to generate unique solutions, businesses can explore innovative features or functionalities that might not be available in pre-existing software.
  • Continuous improvement: AI can iterate and optimize software based on user feedback and behavior, ensuring the software remains relevant and effective.

Of course, AI is far from perfect. ChatGPT specifically has been known to make up data. There are also ongoing debates about the ethical considerations and security risks of using the tools on offer.

HatchWorks VP of Marketing and Strategy thinks the risks to security are worth considering:

In the realm of generative AI like ChatGPT, we're faced with a nuanced 'build vs. buy' decision. Do we lean on off-the-shelf solutions, potentially putting our data out there, even if not publicly? Or, considering incidents like the Samsung breach, do we explore building our own using open-source models like Llama? It's a new frontier where privacy and data considerations are paramount."

Alongside AI development is a booming low-code and no-code market. In the image below, you can see how fast and how large it’s set to grow by the year 2030.
Two stacked coin piles representing the growth of the Low-Code Development Platform Market from 2020 to 2030.
Growth projection of the Low-Code Market from USD 12,500.6 Million in 2020 to USD 190,792.6 Million by 2030.
These platforms allow individuals, even those without a technical background, to create applications by using graphical interfaces and drag-and-drop functionalities. For businesses needing software, it can shorten the time it takes to build software from scratch and reduce the need for technical skills. Low-code, No-code Impact on Buy vs Build:
  • Speedy development: With these platforms, the time to develop software is drastically reduced. This can make the ‘build’ option more appealing for businesses looking for quick solutions.
  • Cost efficiency: The need for specialized developers is minimized, leading to potential cost savings.
  • Flexibility: Businesses can tailor applications to their specific needs, ensuring a better fit than off-the-shelf solutions.
But it’s worth noting these platforms might not be suitable for highly complex or specialized software needs.

Cut Costs, Streamline Processes, and Balance the Benefits of Both Buy and Build with Nearshore Software Development

Maybe you’ve decided the software project you have in mind needs customization, will set you apart from your competitors, and is worth building from scratch—but you’re worried about the costs, whether your team has the skills to develop it, and if they have the time.

That’s where partnering with a Nearshore Development company like HatchWorks can give you the speed, expertise, and cost effectiveness of purchasing software when building it.

Nearshore Software Development is where a company partners with software developers in nearby countries rather than building in-house, using a boutique agency in-country, or using offshore developers. For US companies, this means working with developers in South and Central America. It’s a cost-effective way to build custom software.

It’s an ideal solution for businesses looking to outsource software development without the challenges of drastically different time zones or cultural barriers.

HatchWork’s offers US-based, high-touch service and boasts a 98.5% retention rate. This streamlines project management, fast-tracks timelines, and gives you consistent access to expertise.

Start your build project in as little as two weeks—contact HatchWorks today.

Additional Resources
Want to learn more? Check out these software development resources:

Hatchworks: Your US-Based Nearshore Software Development Partner

HatchWorks is a US-based Nearshore software development partner that combines local, high-touch service with the affordability and scale of Nearshore outsourcing, all in your time zone.

Our teams are fluent in English and have a 98.5% retention rate—meaning your project won’t be interrupted or delayed.

After a 5-step screening process, we fit you with the right talent for the job and build your digital products one of three ways: through Staff Augmentation, Dedicated Agile Teams, or Outcome-Based Projects (a full service software development solution).

Start your project in as little as two weeks and cut your software development costs in half.

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HatchWorks Ranks Among Top 100 Software Development Companies https://hatchworks.com/news/hatchworks-top100-software-development-companies-2023/ Tue, 13 Jun 2023 20:28:22 +0000 https://hatchworks.com/?p=29624 June 13, 2023 — HatchWorks is pleased to announce its inclusion in the list of Top Software Development Companies for 2023, compiled by industry-leading review and research platform, Techreviewer.co. This acknowledgment reinforces HatchWorks’ unwavering dedication to digital acceleration, harnessing innovation to expedite the realization of transformative outcomes. Techreviewer.co’s ranking is based on an in-depth analysis […]

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June 13, 2023 — HatchWorks is pleased to announce its inclusion in the list of Top Software Development Companies for 2023, compiled by industry-leading review and research platform, Techreviewer.co. This acknowledgment reinforces HatchWorks’ unwavering dedication to digital acceleration, harnessing innovation to expedite the realization of transformative outcomes.

HatchWorks earns a spot in the Top 100 Software Development Companies of 2023 by Techreviewer.co.Techreviewer.co’s ranking is based on an in-depth analysis of numerous software development companies around the globe. The selection process is rigorous, taking into account company expertise, project management, quality assurance, client reviews, and market presence.

HatchWorks is not only included in the list, but it proudly holds a place within the top 15. This recognition amplifies the company’s consistent efforts to ensure client satisfaction and deliver robust, cutting-edge software solutions.

HatchWorks, headquartered in Atlanta, GA, is known for its innovative solutions and high-performing software development services. Its approach combines the technological expertise of U.S. software boutiques with the affordability and scalability of nearshore delivery. Leveraging a blend of industry experience and technological expertise, the company has been providing exceptional value to businesses across various sectors by enabling them to navigate and thrive in the digital landscape.

Recognition on Techreviewer’s list underlines HatchWorks’ consistent commitment to its core value of creating raving fans. It is a testament to the company’s unwavering dedication to delivering cutting-edge solutions that drive enterprise growth and deliver on promised outcomes.

While the company’s proven track record has established its reputation for quality and reliability, inclusion in the Techreviewer’s list signifies its credibility and prowess in the competitive industry of software development. It is a milestone that validates HatchWorks’ robust strategy of driving client success through emerging technology and digital innovation.

HatchWorks continues to stand out due to its ability to combine technical proficiency, customer focus, and strategic thought leadership. By staying on top of industry trends and technological advancements, the company can develop and deliver tailored solutions that meet each client’s specific needs.

As HatchWorks propels ahead, it reaffirms itself to be the trusted Digital Acceleration Partner while continuing to innovate and evolve in response to industry trends and client needs.

About HatchWorks
HatchWorks is your trusted Digital Acceleration Partner, delivering unique solutions that achieve your desired outcome faster. We combine the expertise of a US software boutique with the affordability and scale of nearshore delivery to design and build your unique solution in your time zone.

Getting Started with HatchWorks Is Easy

HatchWorks will work with you to perform a free initial assessment of the team composition you need based on your current team structure. They can work as an autonomous dedicated team or integrate with your own team to meet your needs. No matter what phase you are at in your software solution journey, HatchWorks can help you accelerate your path to success.

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